Payment Terms

Payment Terms

Last Updated: July 2026

At TCDILI, we are committed to providing a secure, convenient, and transparent shopping experience. Please review our payment terms before placing your order.


Accepted Payment Methods

We currently accept a variety of secure payment methods for your convenience. Available payment options may vary depending on your location.

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay (where available)

All payments are processed securely through trusted third-party payment providers. TCDILI does not store or have access to your complete payment information.


Payment Authorization

When you place an order, your payment method will be authorized for the total purchase amount, including applicable taxes and shipping charges.

Your order will only be processed after payment has been successfully authorized.


Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation email within a few minutes, please check your spam or junk folder or contact our Customer Support Team.


Pricing & Currency

All prices displayed on our website are shown in the currency selected on the website.

If you pay using a different currency, your bank or payment provider may apply exchange rates or additional conversion fees. These charges are determined by your financial institution and are beyond our control.


Taxes

Applicable taxes, where required, will be calculated during checkout based on your shipping destination and local regulations.

International customers may also be responsible for customs duties, import taxes, or other fees imposed by their local customs authorities.


Payment Security

Protecting your payment information is one of our highest priorities.

  • Encrypted payment processing
  • Secure SSL technology
  • Trusted payment gateways
  • Industry-standard fraud protection measures

For your security, we never collect or store your complete credit card information on our servers.


Payment Verification

To protect both our customers and our business from fraudulent activity, some orders may require additional payment verification before shipment.

If additional verification is needed, our Customer Support Team will contact you using the email address provided during checkout.


Failed or Declined Payments

If your payment is declined, please verify that:

  • Your billing information is accurate.
  • Your payment card has sufficient available funds.
  • Your card has not expired.
  • Your bank has not blocked the transaction.

If the issue continues, we recommend contacting your card issuer or choosing another payment method.


Order Cancellation

Orders may be canceled before they enter processing.

Once an order has been processed or shipped, cancellation may no longer be possible. Please refer to our Returns & Refund Policy for additional information.


Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Depending on your bank or payment provider, refunds typically appear within 5–10 business days after processing.


Need Assistance?

If you have any questions regarding payments or encounter any issues during checkout, please contact our Customer Support Team.

Email
info@tcdili.com

Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)

We typically respond within 24–48 business hours.


Thank you for shopping with TCDILI.

We appreciate your trust and are committed to providing a safe and seamless payment experience.